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Exclusive eBook

When you have a lot of systems combining to form an agent desktop they become cumbersome to change and upgrading 100s or 1000s of desktops requires major planning.

In some cases you’d have to change every agent’s desktop individually if you were operating a thick client environment where software has to be loaded to each workstation.

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As a result, we’ve put together a new eGuide specifically for Contact Centres. This exclusive guide will help you discover:

  • The cost of desktop disunity for contact centres and agents
  • How to get everything on tap ... on a single screen
  • Three stand-out benefits of a unified desktop solution