lady on phone

Exclusive eBook

Meeting PCI compliance is no walk in the park and if your organization takes payments through your contact center, you will definitely be aware of the challenges.

Secure Contact Centre Phone Payments eBook Thumb

Securing your phone payments doesn't need to be a lingering headache. If your organization takes payments over the phone via your contact center agents or an IVR, you will be aware of the many challenges of blocking out sensitive customer information.

You will have already explored the various options. But it doesn't have to be so complicated to understand which one should be right for your business. Explore our eBook to discover:

  • The risk areas in scope of PCI when taking payments over the phone
  • Methods that organizations are adopting to meet PCI DSS in their contact centers
  • The extent to which these methods are effective
  • Best practices preferred by the PCI Security Standards Council